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Aspire 6935G Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
Vedere la pagina 0
1 2 3 4 5 6 ... 127 128

Sommario

Pagina 1 - Service Guide

Aspire 6935G SeriesService GuidePRINTED IN TAIWANService guide files and updates are availableon the ACER/CSD web; for more information, please refer

Pagina 2 - Revision History

2 Chapter 1Storage subsystem 2.5" hard disk drive Optical drive options:z Blu-ray Disc™ (BD) drive (for selected models)z DVD-Super Multi doubl

Pagina 3 - Disclaimer

92 Chapter 6Aspire 6935G Exploded Diagram

Pagina 5

94 Chapter 6

Pagina 6

Chapter 6 95

Pagina 8

Chapter 6 97

Pagina 13 - Board Layort

Chapter 1 3Environment Temperature:z operating: 5°C to 35°Cz Non-operating: -20°C to 65°C Humidity (non-condensing):z operating: 20%~80%NOTE: Non-o

Pagina 20 - Indicators

108 Chapter 6Aspire 6935G FRU ListAccessoryAdapterCategory Part Name and Description Acer Part No.REMOTE CONTROLLER FOMOSA21 RC804V-B EURT.22700.008R

Pagina 21 - Easy-Launch Buttons

Chapter 6 109BatteryBoardCategory Part Name and Description Acer Part No.BATTERY LI-ION 6CELL SANYO AS-2007B 3S2P 4400MAHBT.00603.042BATTERY LI-ION 6C

Pagina 22 - Touchpad Basics

110 Chapter 6POWER BUTTON BOARD 55.ATP0N.003E-KEY BOARD 55.ATP0N.001USB BOARD W/O TV CABLE 55.APQ0N.008USB BOARD WITH TV CABLE 55.AP40N.001I/O BOARD 5

Pagina 23 - Using the Keyboard

Chapter 6 111CableFLASH MODULE 2GB INTEL NVCPEMWR002G2 LFKF.2GB0N.002FLASH MODULE 4GB INTEL NVCPEMWR004G2 LFKF.4GB0N.002FINGER PRINT BOARD 55.APQ0N.00

Pagina 24 - Windows Keys

4 Chapter 1System Block Diagram

Pagina 25 - Hot Keys

112 Chapter 6CamraMODEM CABLE WITH RJ11 50.APQ0N.010BLUETOOTH BOARD CABLE 50.APQ0N.009FINGER PRINT BOARD CABLE 50.APQ0N.001HOTKEY BOARD CABLE 50.APQ0N

Pagina 26 - The US dollar sign

Chapter 6 113CASE/COVER/BRACKET ASSEMBLYCategory Part Name and Description Acer Part No.MINI DUMMY CARD 42.APQ0N.008SD DUMMY CARD 42.APQ0N.009BD COMBO

Pagina 27 - Acer Empowering Technology

114 Chapter 6UNILOAD COVER 42.ATP0N.002MPCI COVER 42.APQ0N.003OPTICAL BRACKET 33.AAMVN.002KENSINGTON BRACKET 33.APQ0N.006HINGE COVER ASSEMBLY LEFT 42.

Pagina 28

Chapter 6 115CPU/PROCESSORDVD RW DRIVEFANINVERTERCategory Part Name and Description Acer Part No.CPU INTEL CORE2DUAL P8400 PGA 2.26G 3M 1066 25WKC.840

Pagina 29 - Acer eAudio Management

116 Chapter 6HEATSINKLCDMAIN BOARDCategory Part Name and Description Acer Part No.CPU HEATSINK FOR 965GM 60.APD0N.002CPU HEATSINK FOR 965PM 60.APQ0N.0

Pagina 30 - Acer ePower Management

Chapter 6 117HDD/HARD DISK DRIVERSPEAKERCategory Part Name and Description Acer Part No.HDD 120GB SATA 5400RPM SEAGATE ST9120817AS CORSAIR LF F/W:3.AA

Pagina 31 - Battery status

118 Chapter 6KEYBOARDCategory Part Name and Description Acer Part No.KEYBOARD 15_16KB-FV1 88KS BLACK US INTERNATIONAL (GLOSSY)KB.INT00.261KEYBOARD 15_

Pagina 32

Chapter 6 119MEMORYKEYBOARD 15_16KB-FV1 88KS BLACK ARABIC/ENGLISH (GLOSSY)KB.INT00.293KEYBOARD 15_16KB-FV1 89KS BLACK ARABIC/FRENCH (GLOSSY)KB.INT00.2

Pagina 33 - Chapter 1 25

120 Chapter 6MISCELLANEOUSSCREWCategory Part Name and Description Acer Part No.LCD CHUSION 47.APQ0N.001VGA BOARD INSULATOR 47.AKE0N.002HDD INSULATOR 4

Pagina 34 - Acer eRecovery Management

Chapter 1 5Board LayortTop ViewAspire6935 M/B layout and connector locationTOP viewNo. Name Description1 CN1 LED/B Cable CNTR2 CN2 LCM Cable CNTR3 CN3

Pagina 35 - Chapter 1 27

6 Chapter 1Bottom viewBottom viewNo. Name Description1 CN6002 W/LAN card board CNTR2 CN6001 TV/Robson card CNTR3 CN1003 USB Port4 CN1002 USB Port5 CN1

Pagina 36 - Acer eSettings Management

Chapter 1 7Your Acer Notebook tourAfter knowing your computer features, let us show you around your new Aspire computer.Front View

Pagina 37 - Windows Mobility Center

8 Chapter 1No. Icon Item Description1 Acer Crystal Eye Web camera for video communication.2 Acer PureZone Two internal stereo microphones for sound re

Pagina 38 - Using the System Utilities

Chapter 1 9Closed Front ViewLeft ViewNo. Icon Item Description1 CIR receiver Receives signals from a remote control.2 6-in-1 card readerAccepts Secure

Pagina 39

10 Chapter 1Right ViewRear ViewNo. Icon Item Description1 Optical drive Internal optical drive; accepts CDs or DVDs.2 Optical disk access indicatorLig

Pagina 40 - Launch Manager

Chapter 1 11Base ViewNo. Icon Item Description1 Memory compartmentHouses the computer's main memory.2 Hard disk bay Houses the computer's ha

Pagina 41 - System Memory

IIRevision HistoryPlease refer to the table below for the updates made on Aspire 6935G service guide.Date Chapter Updates

Pagina 42 - Bluetooth Interface

12 Chapter 1IndicatorsThe computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is

Pagina 43 - DVD-Super Multi Interface

Chapter 1 13Easy-Launch ButtonsLocated beside the keyboard are application buttons. These buttons are called easy-launch buttons. They are: WLAN, Inte

Pagina 44 - Video Interface

14 Chapter 1Touchpad BasicsThe following teaches you how to use the touchpad:Move your finger across the touchpad (2) to move the cursor.Press the lef

Pagina 45 - System Board Major Chips

Chapter 1 15Using the KeyboardThe keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys

Pagina 46 - LCD 16.0" inch

16 Chapter 1Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows keyPressed alone, this key has the sa

Pagina 47 - System Power Management

Chapter 1 17Hot KeysThe computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output an

Pagina 48 - 40 Chapter 1

18 Chapter 1Special KeyYou can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type :The Euro s

Pagina 49 - System Utilities

Chapter 1 19Acer Empowering TechnologyAcer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage you

Pagina 50 - Invoking BIOS Setup

20 Chapter 1Empowering Technology passwordYou must set the Empowering Technology password to use the password protection feature of Acer eRecovery Man

Pagina 51 - Information

Chapter 1 21Acer eAudio ManagementAcer eAudio Management allows you to easily control the enhanced sound effects of Dolby Home Theater on your system.

Pagina 52 - (note2)

IIICopyrightCopyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

Pagina 53

22 Chapter 1Acer ePower Management Acer ePower Management features a straightforward user interface for configuring your power management options. T

Pagina 54 - Advanced

Chapter 1 23Battery statusFor real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window.For

Pagina 55 - Security

24 Chapter 1Acer eDataSecurity Management (for selected models)Acer eDataSecurity Management is an encryption utility that protects your files from be

Pagina 56

Chapter 1 25

Pagina 57 - Removing a Password

26 Chapter 1Acer eRecovery ManagementAcer eRecovery Management is a versatile backup utility. It allows you to create full or incremental backups, bur

Pagina 59

28 Chapter 1Acer eSettings ManagementAcer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot optio

Pagina 60

Chapter 1 29Windows Mobility CenterThe Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quick

Pagina 61 - BIOS Flash Utility

30 Chapter 1Using the System UtilitiesNOTE: The system utilities work under Microsoft Windows XP only.Acer GridVista (dual-display compatible)NOTE:

Pagina 62 - HDD unlock Utility

Chapter 1 31Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To ac

Pagina 63 - Chapter 3

IVConventionsThe following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear on screen.NOTE Gives bits and piece

Pagina 64 - General Information

32 Chapter 1Launch ManagerLaunch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager

Pagina 65 - Chapter 3 55

Chapter 1 33Hardware Specification and ConfigurationsProcessorProcessor SpecificationSecond Level CacheSystem MemoryItem SpecificationCPU typeIntel® C

Pagina 66 - 56 Chapter 3

34 Chapter 1Lan InterfaceModem InterfaceBluetooth InterfaceDIMM socket number 2 socketsSupports memory size per socket 2GBSupports maximum memory size

Pagina 67 - Removing the Battery Pack

Chapter 1 35Hard Disk Drive InterfaceDVD-Super Multi InterfaceItem Specification Specification SpecificationVendor & Model Name• HGSTHTS541680J9SA

Pagina 68

36 Chapter 1Audio InterfaceVideo InterfaceSupport disc formats1. Reads data in each CD-ROM, CD-ROM XA, CD-1, Video CD, CD-Extra and CD-Plus2. Reads da

Pagina 69

Chapter 1 37USB PortExpress Card InterfaceSystem Board Major ChipsItem SpecificationChipset Built-in ICH8MUSB Compliancy Level 2OHCI USB 1.1 and USB 2

Pagina 70 - Removing the Hinge cover

38 Chapter 1KeyboardBatteryLCD 16.0" inchItem SpecificationKeyboard controller ITE 8512ETotal number of keypads 88-/89-keyWindows logo key YesInt

Pagina 71 - Removing the BTCB screws

Chapter 1 39LCD InverterAC AdaptorSystem Power ManagementViewing Angle (degree)Horizontal: Right/Left65/65Vertial: Upper/Lower50/50Temperature Range(°

Pagina 73 - Disassembling the LED boards

Chapter 2 39BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

Pagina 74 - Disassembly LCM module

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

Pagina 75 - 8. Remove the Inverter board

40 Chapter 2Invoking BIOS SetupThe setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on th

Pagina 76 - Disassembling the ODD Module

Chapter 2 41InformationNOTE: The system information is subject to different models.ParameterItem DescriptionCPU Type This field shows the CPU type and

Pagina 77 - Troubleshooting

42 Chapter 2MainThe Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user

Pagina 78 - System Check Procedures

Chapter 2 43The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: The s

Pagina 79 - Power System Check

44 Chapter 2AdvancedThe Advanced screen displays advanced settings in BIOS.The table below describes the parameters in this screen. Settings in boldfa

Pagina 80 - Touchpad Check

Chapter 2 45SecurityThe Security screen contains parameters that help safeguard and protect your computer from unauthorized use.InsydeH2O Setup Utilit

Pagina 81

46 Chapter 2The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.NOTE: When

Pagina 82 - Index of Error Messages

Chapter 2 47Setting a PasswordFollow these steps as you set the user or the supervisor password:1. Use the w andy keys to highlight the Set Supervisor

Pagina 83 - Error Message List

48 Chapter 2Changing a Password1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box ap

Pagina 84 - 76 Chapter 4

Chapter 2 49BootThis menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette dri

Pagina 86 - 78 Chapter 4

50 Chapter 2ExitThe Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.The table below describes the

Pagina 87 - Chapter 4 79

Chapter 2 51BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions: New versions of system programs New features or

Pagina 88 - 80 Chapter 4

52 Chapter 2HDD unlock UtilityThis section provide you with removing HDD password method.Remove HDD Password:If you key in wrong HDD password for thre

Pagina 89 - Indicator-Related Symptoms

Chapter 3 53This chapter contains step-by-step procedures on how to disassemble the notebook computer Aspire 6935G for maintenance and troubleshooting

Pagina 90 - Speaker-Related Symptoms

54 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Pagina 91 - Chapter 4 83

Chapter 3 55Disassembly Procedure FlowchardThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

Pagina 92 - Modem-Related Symptoms

56 Chapter 3LCM module disassembly flow chart

Pagina 93 - Intermittent Problems

Chapter 3 57Removing the Battery Pack1. Release the battery.2. Slide the battery latch then remove the battery.Removing the HDD/Memory Module/Wireless

Pagina 94 - Undetermined Problems

58 Chapter 35. Pop out the memory module from the DIMM socket then remove it (If the notebook has two memory modules, then repeat this step). Removing

Pagina 95 - Chapter 5

Chapter 3 5915. Unplug power cable from the machine.16. Remove FAN cable from the machine.17. Loose the FAN screw.18. Take out the system fan from the

Pagina 96 - Bottom View

VIITable of ContentsSystem Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 97

60 Chapter 324. Remove the card reader dummy.Removing the ODD and Dummy cards25. Remove the screw fastening the optical disk drive module on the bott

Pagina 98 - 90 Chapter 5

Chapter 3 61Removing the BTCB screws29. Loose 21 screws from BTCB. 30. Detach Switch cover.31. Disconnect Media board FFC from the Switch cover

Pagina 99 - Chapter 6

62 Chapter 3Disassembling the Main Unit1. Turn over the keyboard as the image shows.2. Disconnect the Keyboard FFC from the main board3. Then remove t

Pagina 100 - Aspire 6935G Exploded Diagram

Chapter 3 63Disassembling the LED boards11. Loose the LED boards four screws.12. Remove two LED boards from the machine.13. Loose four LCM hinge screw

Pagina 101 - Chapter 6 93

64 Chapter 320. Remove the USB board from BTCB.21. Loose two Modem card screws.22. Disconnect Modem card cable.23. Remove Modem card from the M/B.Disa

Pagina 102 - 94 Chapter 6

Chapter 3 657. Remove the LCD panel.8. Remove the Inverter board.9. Loose four LCD hinge screws, then remove two hinges from LCD panel.

Pagina 103 - Chapter 6 95

66 Chapter 3Disassembling the External ModulesDisassembling the HDD Module1. Remove the four screws holding the HDD (hard disk drive) foil; two on eac

Pagina 104 - 96 Chapter 6

Chapter 4 69Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

Pagina 105 - Chapter 6 97

70 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Pagina 106 - 98 Chapter 6

Chapter 4 71Memory checkMemory errors might stop system operations, show error messages on the screen, or hang the system.1. Boot from the diagnostics

Pagina 107 - Chapter 6 99

VIIITable of ContentsTroubleshooting 69System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Pagina 108 - 100 Chapter 6

72 Chapter 4Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel.2. In

Pagina 109 - Chapter 6 101

Chapter 4 73Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Pagina 110 - 102 Chapter 6

74 Chapter 4Index of Error MessagesError Code ListError Message ListError Codes Error Messages006 Equipment Configuration Error causes:1. CPU BIOS Upd

Pagina 111 - Chapter 6 103

Chapter 4 75Error Message ListReal time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevi

Pagina 112 - 104 Chapter 6

76 Chapter 4No beep, power-on indicator turns on and LCD is blank.Power source (battery pack and power adapter). See “Power System Check” on page 71.

Pagina 113 - Chapter 6 105

Chapter 4 77Phoenix BIOS Beep CodesCode Beeps POST Routine Description02h Verify Real Mode03h Disable Non-Maskable Interrupt (NMI)04h Get CPU type06h

Pagina 114 - 106 Chapter 6

78 Chapter 445h POST device initialization46h 2-1-2-3 Check ROM copyright notice48h Check video configuration against CMOS49h Initialize PCI bus and d

Pagina 115 - Chapter 6 107

Chapter 4 798Fh Determine number of ATA drives (optional)90h Initialize hard-disk controllers91h Initialize local-bus hard-disk controllers92h Jump to

Pagina 116 - Aspire 6935G FRU List

80 Chapter 4E1h Initialize the bridgeE2h Initialize the CPUE3h Initialize the system timerE4h Initialize system I/OE5h Check force recovery bootE6h Ch

Pagina 117 - Chapter 6 109

Chapter 4 81Index of Symptom-to-FRU Error MessageLCD-Related SymptomsIndicator-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn&a

Pagina 118 - 110 Chapter 6

Chapter 1 1FeaturesBelow is a brief summary of the computer’s many feature:Operating system Windows Vista™NOTE: Windowsl® VistaTM Capable PCs come w

Pagina 119 - Chapter 6 111

82 Chapter 4Power-Related SymptomsPCMCIA-Related SymptomsMemory-Related SymptomsSpeaker-Related SymptomsSymptom / Error Action in SequencePower shuts

Pagina 120 - 112 Chapter 6

Chapter 4 83Power Management-Related SymptomsSymptom / Error Action in SequenceThe system will not enter hibernation. Keyboard (if control is from the

Pagina 121 - CASE/COVER/BRACKET ASSEMBLY

84 Chapter 4Peripheral-Related SymptomsKeyboard/Touchpad-Related SymptomsModem-Related SymptomsNOTE: If you cannot find a symptom or an error in this

Pagina 122 - 114 Chapter 6

Chapter 4 85Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

Pagina 123 - INVERTER

86 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Pagina 124 - MAIN BOARD

Chapter 5 87Top ViewAspire6935 M/B layout and connector locationTOP viewNo. Name Description1 CN1 LED/B Cable CNTR2 CN2 LCM Cable CNTR3 CN3 Key board

Pagina 125 - HDD/HARD DISK DRIVER

88 Chapter 5Bottom View

Pagina 126 - KEYBOARD

Chapter 5 89Bottom viewNo. Name Description1 CN6002 W/LAN card board CNTR2 CN6001 TV/Robson card CNTR3 CN1003 USB Port4 CN1002 USB Port5 CN1005 USB Bo

Pagina 128 - MISCELLANEOUS

Chapter 6 91This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 6935G. Refer to this chapter whenever o

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